I am unable to sign out of Apple ID to erase my settings and sell my old iPhone

I have deleted my iCloud account before signing out now Im not recognise now can't erase all my settings to sell my old phone on Any help


Struggling to sign out of apple id to erase my settings and sell my old phone on


[Re-Titled by Moderator]

iPhone 13 mini, iOS 17

Posted on Jul 14, 2024 12:53 PM

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Question marked as Top-ranking reply

Posted on Jul 14, 2024 3:38 PM

You must have missed this support article —> How to delete your Apple ID account - Apple Support

Carefully and thoroughly read that article for information about what happens when you delete your Apple ID account. For example:

"Make sure that you sign out of all your devices to avoid issues with apps that use your Apple ID account or iCloud. After your account is deleted, you can't sign out of iCloud or turn off Find My iPhone Activation Lock on your devices. If you forget to sign out, you might not be able to use your device when your account is deleted."


If you only just requested account deletion it may not be too late:

"What happens if I change my mind after I have requested that my account be deleted?

While your request is being processed, you can contact Apple Support [call them at a telephone number for your country --> Contact Apple for support and service - Apple Support ] with the unique alphanumeric access code you received, and we’ll help you cancel your request. After your account is deleted, Apple can't cancel the request, reopen your account, or restore your data."


In that case there is a specific place to contact Apple for your situation. Apple can reset a device if a person can provide sufficient evidence of valid ownership (usually the original receipt from Apple or an authorized retailer —> https://support.apple.com/HT202711 ). Try this online here --> https://al-support.apple.com/#/additional-support (Yes, apparently this does work in this situation too: How to remove previously deleted apple id… - Apple Community )


2 replies
Question marked as Top-ranking reply

Jul 14, 2024 3:38 PM in response to zgw23

You must have missed this support article —> How to delete your Apple ID account - Apple Support

Carefully and thoroughly read that article for information about what happens when you delete your Apple ID account. For example:

"Make sure that you sign out of all your devices to avoid issues with apps that use your Apple ID account or iCloud. After your account is deleted, you can't sign out of iCloud or turn off Find My iPhone Activation Lock on your devices. If you forget to sign out, you might not be able to use your device when your account is deleted."


If you only just requested account deletion it may not be too late:

"What happens if I change my mind after I have requested that my account be deleted?

While your request is being processed, you can contact Apple Support [call them at a telephone number for your country --> Contact Apple for support and service - Apple Support ] with the unique alphanumeric access code you received, and we’ll help you cancel your request. After your account is deleted, Apple can't cancel the request, reopen your account, or restore your data."


In that case there is a specific place to contact Apple for your situation. Apple can reset a device if a person can provide sufficient evidence of valid ownership (usually the original receipt from Apple or an authorized retailer —> https://support.apple.com/HT202711 ). Try this online here --> https://al-support.apple.com/#/additional-support (Yes, apparently this does work in this situation too: How to remove previously deleted apple id… - Apple Community )


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I am unable to sign out of Apple ID to erase my settings and sell my old iPhone

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