You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My FaceTime deactivates as soon as I close the App

i activate my facetime then when i close the app and open it again it deactivates and when i activate, it deactivates and so on what do i do to solve this problem


[Re-Titled by Moderator]

iPhone 12

Posted on Jul 15, 2024 6:07 PM

Reply
2 replies

Jul 15, 2024 6:12 PM in response to jana_elsherif

How are you closing it? The right was is to swipe up from the bottom of the screen to display the Home screen.


The wrong way is to swipe partway up to expose the App Switcher, then swipe up on FaceTime. This force-closes the app, which disconnects it from the FaceTime server, so you have to activate it again when you open it. Many apps, including FaceTime, will misbehave and potentially lose data if your force close them.



My FaceTime deactivates as soon as I close the App

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.