iPhone Not Connecting to iTunes on Windows 11 Computer

My iPhone (13) is not recognized by iTunes nor Apple Music. I have a Windows 11 computer with both Apple Music and iTunes installed. Both have been downloaded and installed in the last week. Windows 11 up to date. When I connect my iPhone to my Windows computer it recognizes the phone has been attached and it wants me to trust the computer. I can see my photos from Windows Explorer, so I know the cable is ok and my computer and iPhone do communicate. It is just iTunes nor Apple Music recognize my phone. I've tried rebooting both my phone and computer. But nothing seems to work. I don't use iTunes very often, but the last time I did I had no problem connecting. I believe this may have started when iTunes moved my music from iTunes to Apple Music. Any suggestions?


Thanks.


Steve

Windows, Windows 10

Posted on Jul 15, 2024 10:33 PM

Reply

Similar questions

1 reply

Jul 15, 2024 10:57 PM in response to nasa0116

nasa0116 Said:

"iPhone Not Connecting to iTunes on Windows 11 Computer: My iPhone (13) is not recognized by iTunes nor Apple Music."

-------


Getting iTunes to Recognize iPhone on a PC:

  1. Go Here: If your Computer doesn't recognize your iPhone or iPad - Apple Support
  2. Scroll to: Look in the Finder, in iTunes, or in the Apple Devices app
  3. As it Reads: On a PC, look for your device in iTunes or in the Apple Devices app. Learn more about viewing your device in the Finder or iTunes or in the Apple Devices app.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone Not Connecting to iTunes on Windows 11 Computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.