We do not have sufficient information to reset your security questions.

I know my apple id password but I forgot the answer to my security question


Cannot reset security questions

We do not have sufficient information to reset your security questions.



😭

iPhone 14 Pro

Posted on Jul 17, 2024 11:20 AM

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Question marked as Top-ranking reply

Posted on Jul 17, 2024 11:26 AM

Start here→If you forgot the answers to your Apple ID security questions - Apple Support


If none of that helps, you need to contact Apple support using the link at the top or bottom of this screen.


Apple has deprecated security questions in favor of 2 factor authentication and passkeys, so once you resolve this you should consider enabling 2 Factor Authentication→Two-factor authentication for Apple ID - Apple Support

2 replies
Question marked as Top-ranking reply

Jul 17, 2024 11:26 AM in response to Grink22

Start here→If you forgot the answers to your Apple ID security questions - Apple Support


If none of that helps, you need to contact Apple support using the link at the top or bottom of this screen.


Apple has deprecated security questions in favor of 2 factor authentication and passkeys, so once you resolve this you should consider enabling 2 Factor Authentication→Two-factor authentication for Apple ID - Apple Support

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We do not have sufficient information to reset your security questions.

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