Apple wont remove my old Iphone from my account for a month?!

I have recently purchased a new iPhone and trying to trade off/sell my old handset (an iPhone 14). I erased everything and then tried to complete the remove option from find my iPhone on iCloud and it’s saying that it will be removed from my account in a month’s time. I phoned support and they said there is nothing they can do and it’s a new security feature set up by the engineers and everyone’s time frame is different. I’m so frustrated as I was counting on being able to trade this in immediately so I had the money to support the purchase of my new phone and also, the phone will likely devalue in price in a month’s time. Has anyone else experienced this? It’s never happened to me previously.

iPhone 14

Posted on Jul 17, 2024 12:12 PM

Reply
1 reply

Jul 17, 2024 12:46 PM in response to NatashaTown

NatashaTown wrote:

I have recently purchased a new iPhone and trying to trade off/sell my old handset (an iPhone 14). I erased everything and then tried to complete the remove option from find my iPhone on iCloud and it’s saying that it will be removed from my account in a month’s time. I phoned support and they said there is nothing they can do and it’s a new security feature set up by the engineers and everyone’s time frame is different. I’m so frustrated as I was counting on being able to trade this in immediately so I had the money to support the purchase of my new phone and also, the phone will likely devalue in price in a month’s time. Has anyone else experienced this? It’s never happened to me previously.


you can remove it here—


One account for everything Apple - verify what devices are associated with your ID.

https://appleid.apple.com/

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Apple wont remove my old Iphone from my account for a month?!

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