Why is Apple Cash not available on my son's Apple Watch?

Apple Cash is saying "not available", 'not enabled", "not set up" on my son's apple watch... although it is established fully on his iPad with same apple ID logged in and cash has been applied and is reflected. Only options to add a card are "Apple Account" or "Transit Card", no option to turn on Apple Cash on the watch itself, or the Watch Application the paired iPhone... yet is available to enable on the iPad.

Additionally, "Find My" for my personal phone with a separate number can see him, but he's not listed under my family and the invite I sent him does not load to join.

Sounds like it's all related to a syncing or communication-recognition issue, but unsure how to resolve it!

Thanks for any tips!


[Re-Titled by Moderator]

Apple Watch Series 6

Posted on Jul 18, 2024 11:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2024 11:41 AM

Let’s see what happens if you do the following.


Please unpair your iPhone and Apple Watch. After unpairing do a forced restart of both devices. I’ve linked to the necessary Apple Support articles for you to follow and correctly do the above operations. If you’re unfamiliar with the process of force restarting, please review the necessary articles and follow the step by step instructions. Force restarting is more than turning off and on your devices.


Unpair and erase your Apple Watch - Apple Support


Force restart iPhone - Apple Support


Force restart Apple Watch - Apple Support


3 replies
Question marked as Top-ranking reply

Jul 18, 2024 11:41 AM in response to KMaxwell1212

Let’s see what happens if you do the following.


Please unpair your iPhone and Apple Watch. After unpairing do a forced restart of both devices. I’ve linked to the necessary Apple Support articles for you to follow and correctly do the above operations. If you’re unfamiliar with the process of force restarting, please review the necessary articles and follow the step by step instructions. Force restarting is more than turning off and on your devices.


Unpair and erase your Apple Watch - Apple Support


Force restart iPhone - Apple Support


Force restart Apple Watch - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is Apple Cash not available on my son's Apple Watch?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.