How to reset Apple ID credential for my old iPad?

I found my old iPad and used it for a while, until it wanted me to log in again. I only remembered my Pin, but not my old email and password. Now , I would like to know if it is possible to log in again. There are some pictures etc on this old iPad that I would like to save.


[Re-Titled By Moderator]

iPad, iPadOS 15

Posted on Jul 19, 2024 3:23 AM

Question marked as Top-ranking reply

Posted on Jul 19, 2024 7:33 AM

This Apple article has instructions for what to do if you have forgotten your Apple account password —> If you forgot your Apple ID password - Apple Support


or go directly to this link —> http://iforgot.apple.com/


If you don't receive your verification or reset email, read this Apple Support article: If you didn't receive your verification or reset email - Apple Support

"When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account."


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. More detail in —> Activation Lockout Issues - Apple Community


This page has telephone numbers for contacting Apple for support and service ➞ Contact Apple for support and service - Apple Support


If you are signed into this forum using the same Apple Account then your browser may be configured to automatically enter your password. You should be able to view stored passwords in your browser's preferences/settings.



1 reply
Question marked as Top-ranking reply

Jul 19, 2024 7:33 AM in response to Community User

This Apple article has instructions for what to do if you have forgotten your Apple account password —> If you forgot your Apple ID password - Apple Support


or go directly to this link —> http://iforgot.apple.com/


If you don't receive your verification or reset email, read this Apple Support article: If you didn't receive your verification or reset email - Apple Support

"When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account."


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. More detail in —> Activation Lockout Issues - Apple Community


This page has telephone numbers for contacting Apple for support and service ➞ Contact Apple for support and service - Apple Support


If you are signed into this forum using the same Apple Account then your browser may be configured to automatically enter your password. You should be able to view stored passwords in your browser's preferences/settings.



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How to reset Apple ID credential for my old iPad?

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