Is there a way to access a locked iPad without proof of purchase?

My mother had this I-pad. She died in March 2022. I have tried all user names and passwords I could remember or find in her papers. I can't find a receipt or record of her purchase. How can I open it so I can remove her photos, etc.?


[Re-Titled by Moderator]


iPhone 11, iOS 17

Posted on Jul 19, 2024 8:32 AM

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Posted on Jul 19, 2024 8:42 AM

kassie194 wrote:

My mother had this I-pad. She died in March 2022. I have tried all user names and passwords I could remember or find in her papers. I can't find a receipt or record of her purchase. How can I open it so I can remove her photos, etc.?

[Re-Titled by Moderator]

by doing this How to request access to a deceased family member's Apple account - Apple Support

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Question marked as Top-ranking reply

Jul 19, 2024 8:42 AM in response to kassie194

kassie194 wrote:

My mother had this I-pad. She died in March 2022. I have tried all user names and passwords I could remember or find in her papers. I can't find a receipt or record of her purchase. How can I open it so I can remove her photos, etc.?

[Re-Titled by Moderator]

by doing this How to request access to a deceased family member's Apple account - Apple Support

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Is there a way to access a locked iPad without proof of purchase?

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