I was just checking a message from gcash when it suddenly shutdown. After that I wasn’t able to activate it. The screen is displaying, “Your iphone cannot be deactivated because the activation server cannot be reached. Try connecting your iphone to itunes to activate it.” I already followed the steps posted here but it didn’t work. Its been like this for weeks.
iPhone 5s, iOS 12
cpazee wrote:
I was just checking a message from gcash when it suddenly shutdown. After that I wasn’t able to activate it. The screen is displaying, “Your iphone cannot be deactivated because the activation server cannot be reached. Try connecting your iphone to itunes to activate it.” I already followed the steps posted here but it didn’t work. Its been like this for weeks.
I see now—
if this iPhone does not turn on and function...
ref:
Learn what to do if you see the Activation Lock screen on your device, or if you're asked to remove Activation Lock on a device that's offline and not in your possession.
How to remove Activation Lock - Apple Support
*If you can't activate your iPhone or iPad (Wi-Fi + Cellular)
If you can't activate your iPhone or iPad (Wi-Fi + Cellular) - Apple Support
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
Unable to activate iphone 5s
