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Hi, I have 2 TB on iCloud, but when I try to upload my photos from Mac, I have this error: "The file size is invalid". How I can fix it? The extension of the photos is .jpg and the dimension is very low
[Re-Titled By Moderator]
MacBook Pro 14″, macOS 14.5
Can you give us more information?
If so, do you have “Optimize Storage” checked in Photos’ Settings
Let us know the details so we can help...
I know that you had already said small files.
The rest of the questions?
If so, do you have “Optimize Storage” checked in Photos’ Settings
The questions may not seem relevant, but, really, I asked them to eliminate certain possibilities.
There are at least 6 questions, here. Are you not seeing them? If you can't read these questions, you may need to contact Apple Support:
The rest of the questions?
If so, do you have “Optimize Storage” checked in Photos’ Settings
The questions may not seem relevant, but, really, I asked them to eliminate certain possibilities.
From my understanding the maximum file size for individual photos uploaded to iCloud is 100 MB. This size limit ensures smooth syncing and sharing across devices and maintains a balance between quality and storage efficiency
Ah sorry, I don’t see them:
Yes, my Mac is synchronize with iCloud photos. I don’t know if the option is checked (I don’t stay at home now). My mac photos library is in internal drive.
My hdd is exfat.
I try 1 picture at once and multiple pictures.
The last question I don’t try now
So, my photos are in my hdd. I go to iCloud.com in the photo section and I drag the photos from the hdd to iCloud.com
Yes, but the photos size are 4/5 MB
I reply to you, I paste my answer:
So, my photos are in my hdd. I go to iCloud.com in the photo section and I drag the photos from the hdd to iCloud.com
I'm very sorry. There's nothing I can help you with if you don't answer my questions.
But I reply to your question. My answer is: “So, my photos are in my hdd. I go to iCloud.com in the photo section and I drag the photos from the hdd to iCloud.com”
OK-- get back when you're able to check...
Unable to upload photos to iCloud from my MacBook with error "The file size is invalid".
