Exchanging phone bought with finance

Please how can I exchange iphone 15pro for 15pro max which was bought on contract.

It's still within the first 14days of purchase. Thank you


iPhone 15 Pro, iOS 17

Posted on Jul 20, 2024 1:39 PM

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1 reply

Jul 20, 2024 1:42 PM in response to Thia_cyn

Thia_cyn wrote:

Please how can I exchange iphone 15pro for 15pro max which was bought on contract.
It's still within the first 14days of purchase. Thank you


you have a limited 14 days for an exchange or refund for any reason—see Returns & Refunds Order status

Only items that have been purchased directly from Apple, either online or at an Apple Retail Store


Returns & Refunds - Shopping Help - Apple


Your 90 days of complimentary telephone support begins on the date of purchase.

Call Customer Support (800) MY–APPLE (800–692–7753)


That 14-day return/exchange policy only applies in countries where you can buy DIRECT from Apple



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Exchanging phone bought with finance

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