I’m trying to do the update but my device won’t complete it

My iPhone 6 Plus won’t finish it’s update is lagging extremely bad just curious if there’s any way to fix it

iPhone 12, iOS 17

Posted on Jul 20, 2024 11:55 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 21, 2024 12:01 AM

An iPhone 6/6 plus can't be updated beyond 12.5.7, it doesn't have the hardware required to run anything higher.

If you need a higher iOS version, you will have to purchase a newer phone.


• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.7

• If you have an iPhone 6S through 7, or SE 1st generation, you can update to 15.8.2

• If you have an iPhone 8 or X, you can update to 16.7.7

• If you have an iPhone SE (2nd generation or later), or XR through 15, you can update to 17.5.1

1 reply
Question marked as Top-ranking reply

Jul 21, 2024 12:01 AM in response to JL331

An iPhone 6/6 plus can't be updated beyond 12.5.7, it doesn't have the hardware required to run anything higher.

If you need a higher iOS version, you will have to purchase a newer phone.


• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.7

• If you have an iPhone 6S through 7, or SE 1st generation, you can update to 15.8.2

• If you have an iPhone 8 or X, you can update to 16.7.7

• If you have an iPhone SE (2nd generation or later), or XR through 15, you can update to 17.5.1

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I’m trying to do the update but my device won’t complete it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.