How to contact Apple for Help

I have a MAcbook AirM1, but the sound output is faulty, I need to reinstall my OS Big sure 11.7.10, which should fix the problem, but when I go in Startup Options Mode and follow the steps it then says 'Reinstall OS Ventura' !! Knowing its not Ventura I have installed but Big Sure.

No one was able to help here, so I want to contact Apple, how can I do that?

I dont have Apple care and I am based in Paris (but currently in Greece)

Thanks

MacBook Air 13″

Posted on Jul 21, 2024 7:10 AM

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Question marked as Top-ranking reply

Posted on Jul 21, 2024 7:35 AM

Here is the direct link to Apple Support:

Contact Apple for support and service - Apple Support


The link to Big Sur in the App Store is available here:

How to download and install macOS - Apple Support

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How to contact Apple for Help

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