My iPhone 14 is on the Lock Screen, won't accept correct passcode

My iPhone 14 is on the Lock Screen, speaking gibberish, won’t shut down, and can’t activate Siri without the passcode. It won’t accept my correct passcode.


[Re-Titled by Moderator]

iPhone 14

Posted on Jul 21, 2024 9:03 AM

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Question marked as Top-ranking reply

Posted on Jul 21, 2024 9:06 AM

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


1 reply
Question marked as Top-ranking reply

Jul 21, 2024 9:06 AM in response to debbieheinzen

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


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My iPhone 14 is on the Lock Screen, won't accept correct passcode

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