The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have a refurbished iPhone 13 and need to do a complete/ factory reset how do I do this ?
thank you
[Re-Titled by Moderator]
iPhone 6s, iOS 15
If you have a phone that was not factory reset before you purchased it, return it and get your money back.
It will most likely be activation locked and completely useless.
How to do factory reset on my refurbished iPhone 13?
