I’m not able to print from my iPhone 11

Hallo to everybody. It’s really incredible. If I open a file (printable) from an app( for example mail, or files, or other) and try to print it doesn’t start. I see the printer, the printer options etc, everything but, after clicking “print” nothing happens!

this happens only with my iPhone: it perfectly works with iPad or other devices. I upgraded iPhone AND bought a new printer.. silly man : it doesn’t work..!! So: I think my iPhone’s software is the problem.. anyone can help me? Thank you very much..

ah! If I print from printer app (canon app) it works. Only native iPhone drivers doesn’t work.


[Re-Titled by Moderator]

Posted on Jul 22, 2024 3:39 AM

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Question marked as Top-ranking reply

Posted on Jul 22, 2024 7:54 AM

  • After you print, open the App Switcher by sliding up half way from the bottom and look for "Print Center". This may give more details on the print job and any other jobs that may be in the queue and failing to print. Cancel any pending print jobs there and try again.
  • Force Restart your iPhone. This may take a couple of attempts to get the speed and sequence of the key presses correct and the last step of holding the side button until the Apple Logo appears could take up to 20 seconds. Ignore anything else that shows up on the screen during that time.

Force restart iPhone - Apple Support

4 replies
Question marked as Top-ranking reply

Jul 22, 2024 7:54 AM in response to CrisRome

  • After you print, open the App Switcher by sliding up half way from the bottom and look for "Print Center". This may give more details on the print job and any other jobs that may be in the queue and failing to print. Cancel any pending print jobs there and try again.
  • Force Restart your iPhone. This may take a couple of attempts to get the speed and sequence of the key presses correct and the last step of holding the side button until the Apple Logo appears could take up to 20 seconds. Ignore anything else that shows up on the screen during that time.

Force restart iPhone - Apple Support

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I’m not able to print from my iPhone 11

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