Why is my Apple Wallet showing an error when adding my card?

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Level 1

5 points

Why is my Apple Wallet showing an error when adding my card?

Hy Apple i dont know why i can not add to my Apple wallet my Card its said that an error occupaid and i dont understand why!

[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 17

Posted on Jul 22, 2024 4:33 AM

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Answer 1

Top-ranking reply

Jeff Donald

Community+ 2026

Level 9

55,671 points

Jul 22, 2024 6:08 AM in response to gheorghies

Have you talked to the issuing bank? It’s possible that the CloudStrike IT issues that affected some banks was the cause.

Have you force restarted your device and tried adding the card? A force restart is more than just turning your iPhone off and on.

Force restart iPhone - Apple Support

I would also call the bank to find out if any of their services were affected.

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Answer 2

Jul 22, 2024 5:15 AM in response to gheorghies

Is it updated to latest iOS version, 17.5.1?

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Answer 3

Jul 22, 2024 5:35 AM in response to gheorghies

Is the bank that issued the card a German bank? If not, what country is the bank in?

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Answer 4

Jul 22, 2024 5:29 AM in response to gheorghies

What country are you in? Do you use a VPN?

What is the exact error message you receive?

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Answer 5

gheorghies Author

Level 1

5 points

Jul 22, 2024 5:01 AM in response to Jeff Donald

Hy Jeff

No i am using Apple și ce 4 years and i had them everytime there and i needed to shut down my Phone everytime i wanted to pay with my cards from wallet and today again i needed to buy something i was shut down my Phone again and now its writing me when i want to put my cards again that an error occupaid and i need to try later! On my work Phone i have aswell an Apple and there works to put my cards but on my Personal Phone its not working!

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