My Apple refund request says refunded but I did not receive the money yet

I requested a refund because apple kept charging me on the wrong card, and I canceled the subscription. When it I refunded it it said it came yesterday it was refunded yesterday and I am yet to see money in my account.


[Re-Titled by Moderator]

iPhone XS Max, iOS 13

Posted on Jul 22, 2024 12:41 PM

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Question marked as Top-ranking reply

Posted on Jul 22, 2024 1:14 PM

Refunds to a card can take up to 30 days after approval. See the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

2 replies
Question marked as Top-ranking reply

Jul 22, 2024 1:14 PM in response to AppleCCA__

Refunds to a card can take up to 30 days after approval. See the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

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My Apple refund request says refunded but I did not receive the money yet

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