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Why is there no sound during my FaceTime calls?

When I make a FaceTime call, there is no dial tone. When the person answers the call, neither one of us has any sound, as if it’s on mute, which it’s not.

Also, no sound on instagram or Facebook videos.

i turned the phone off and when I turned it back on again, it worked for a few seconds.



[Re-Titled by Moderator]

iPhone 13, iOS 17

Posted on Jul 23, 2024 10:10 AM

Reply
1 reply

Jul 23, 2024 11:18 AM in response to Njmarie

Njmarie wrote:

When I make a FaceTime call, there is no dial tone. When the person answers the call, neither one of us has any sound, as if it’s on mute, which it’s not.
Also, no sound on instagram or Facebook videos.
i turned the phone off and when I turned it back on again, it worked for a few seconds.

If you can't make or receive a FaceTime call on your iPhone or iPad - Apple Support

Why is there no sound during my FaceTime calls?

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