MacBook pro doesn’t work

hello, in the evening my cat washed a glass of water, but I thought that the water did not get on the computer, and in the evening it worked, then the next day during the day I could not turn on the MacBook, I press the button and there is a sound, and the cooler also starts working very hard, but the screen is black and nothing happens

iPhone 14 Pro Max, iOS 17

Posted on Jul 24, 2024 1:20 AM

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Question marked as Top-ranking reply

Posted on Jul 24, 2024 5:37 AM

Natasha_bee wrote:

hello, in the evening my cat washed a glass of water, but I thought that the water did not get on the computer, and in the evening it worked, then the next day during the day I could not turn on the MacBook, I press the button and there is a sound, and the cooler also starts working very hard, but the screen is black and nothing happens


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support


From iOS device using the "Apple Support.app” to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



Check your warranty coverage

My Support - Official Apple Support



If you have AppleCare+ it will cover a large portion of accidental damage.

AppleCare Products - Mac - Apple



1 reply
Question marked as Top-ranking reply

Jul 24, 2024 5:37 AM in response to Natasha_bee

Natasha_bee wrote:

hello, in the evening my cat washed a glass of water, but I thought that the water did not get on the computer, and in the evening it worked, then the next day during the day I could not turn on the MacBook, I press the button and there is a sound, and the cooler also starts working very hard, but the screen is black and nothing happens


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support


From iOS device using the "Apple Support.app” to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



Check your warranty coverage

My Support - Official Apple Support



If you have AppleCare+ it will cover a large portion of accidental damage.

AppleCare Products - Mac - Apple



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MacBook pro doesn’t work

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