How do I restore my disabled account?

My app r disabled how do I restore


[Re-Titled By Moderator]

Posted on Jul 24, 2024 7:36 AM

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Posted on Jul 24, 2024 8:13 AM

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support. Click the “request reactivation” link in: If a message says 'Your Media & Purchases account has been disabled' - Apple Support


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Question marked as Top-ranking reply

Jul 24, 2024 8:13 AM in response to Judymig26

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support. Click the “request reactivation” link in: If a message says 'Your Media & Purchases account has been disabled' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



Jul 25, 2024 4:43 AM in response to FoxFifth

There appear to have been recent changes where self-help may be possible. Since I have never had this problem I don't know what tapping "Continue" does, and if it just takes you to the contact methods or does something else.


If a message says "your account has been disabled in the App Store and iTunes Store" or "You cannot login because your account has been locked", you might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


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How do I restore my disabled account?

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