What does the padlock on your missing iPhone mean on Find My?
iPhone 14 Pro Max. iOS version 17.5.1. Last location found on my MacBook but not when I log into my Apple id on another device
iPhone 14 Pro Max, iOS 17
iPhone 14 Pro Max. iOS version 17.5.1. Last location found on my MacBook but not when I log into my Apple id on another device
iPhone 14 Pro Max, iOS 17
Apparently the padlock ALSO indicates that the phone is Activation Locked. 🤷♂️
(this is something harder for us fellow users to test)
The Activation Lock message you received from Apple means that the criminals had reset your phone (which completely erased it) and then encountered Apple’s Activation Lock screen.
Note that the legitimate message from Apple was simply a statement of fact about the phone. It did NOT request that you do anything, nor did it contain a link to any other website.
Unless: 1) Your AppleID password is entered directly into the device, OR 2) You remove the device from your AppleID …
… that phone can never again be used as a fully-functional iPhone.
It’s only economic value to anyone - other than to you - is either for parts, recycling, or resale to unsuspecting scam victims.
So … unless you intend to reward the criminals with their ill-gotten “prize” … do NOT ever remove that device from your AppleID.
IGNORE any phishing messages you are likely to receive going forward attempting to obtain your AppleID credentials. These can appear VERY authentic … but they are ALL scams and NEVER from Apple or any legitimate entity.
Apparently the padlock ALSO indicates that the phone is Activation Locked. 🤷♂️
(this is something harder for us fellow users to test)
The Activation Lock message you received from Apple means that the criminals had reset your phone (which completely erased it) and then encountered Apple’s Activation Lock screen.
Note that the legitimate message from Apple was simply a statement of fact about the phone. It did NOT request that you do anything, nor did it contain a link to any other website.
Unless: 1) Your AppleID password is entered directly into the device, OR 2) You remove the device from your AppleID …
… that phone can never again be used as a fully-functional iPhone.
It’s only economic value to anyone - other than to you - is either for parts, recycling, or resale to unsuspecting scam victims.
So … unless you intend to reward the criminals with their ill-gotten “prize” … do NOT ever remove that device from your AppleID.
IGNORE any phishing messages you are likely to receive going forward attempting to obtain your AppleID credentials. These can appear VERY authentic … but they are ALL scams and NEVER from Apple or any legitimate entity.
As Chattanoogan has said.....the padlock is an indication that the iPhone has been placed in Lost Mode.
Here is more information about Lost Mode.......Use Lost Mode in Find Devices on iCloud.com - Apple Support
The iPhone is also "Offline". This means that Find My cannot locate the phone because one or more of the following are true:
Unfortunately, there is not really anything you can do about the "Offline" status except keep checking a few times each day to see if the status of the phone has changed, so its location will be displayed.
IF you are logging in from another device, try:
Enter your Apple ID and Password
Any luck?
What message is displayed?
No device found?
Offline?
Something else?
What message is displayed on the MacBook?
That padlock is an indicator that the particular device has been placed into “Lost Mode.”
Can you possibly post an image of the “padlock” screen you’re seeing?
DO carefully redact any personally identifiable information (PII) in the image as this IS a public web site.
The last location of the phone was seen on my MacBook but cannot be located on another device. Does it mean I’ve been logged out of my phone? Why can I see the last location and date on my MacBook and not on another device?
The padlock was already there before I I placed my phone into “Lost Mode”. I got an “Activation Lock” request on the day it got stolen but I wasn’t the one who made the request. Was I logged out by the person with my phone?
Probably not. 😕
The “reset” on Day 1 is Prima Facie evidence that the “physical possessor” had ZERO intention of ever returning it to the rightful owner.
The 14 Pro Max is certainly a nice phone w/ a lot of remaining service life.
Sigh. Thanks a lot. I guess I’m never finding it
What does the padlock on your missing iPhone mean on Find My?