My iPhone 15 Pro is showing 5G but won't connect to the internet

Perhaps a long shot:

Do you use VPN? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile.

Ryder1412 wrote:

Hi, I’m having a problem with my iPhone 15 pro. The phone is showing 5G and connect to my home WiFi no problem but I don’t have any access to the internet at all. I have done a network reset but it’s still the same. Any help would be greatly appreciated. Thanks

you do not say old issue, new issue , what changed?

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

Settings>Cellular should be on, Learn the meaning of the iPhone status icons

Learn the meaning of the iPhone status icons - Apple Support

Did you contact the carrier, they can see your phone from their end if it needs reprovisioning...

If this is a brand new Phone—

you have a limited 14 days for an exchange or refund for any reason—see Returns & Refunds Order status

Only items that have been purchased directly from Apple, either online or at an Apple Retail Store

Returns & Refunds - Shopping Help - Apple

Your 90 days of complimentary telephone support begins on the date of purchase.

Call Customer Support (800) MY–APPLE (800–692–7753)

That 14-day return/exchange policy only applies in countries where you can buy DIRECT from Apple