Why are some songs greyed out or not available on Apple Music?

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Level 1

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Why are some songs greyed out or not available on Apple Music?

Songs on my Mac mini are either greyed out or, if not greyed out, when I click it I get 'There was a temporary problem completing your request. The requested resource was not found' or 'This requires iTunes Match or Apple Music'. It then starts zipping through the library by itself to find sth it can play, then alights on it and plays. These available songs it can play are a tiny fraction of my library and their availability seems completely random, e.g. other songs on same album are unavailable. Driving me nuts! How can I get my library back?

[Re-Titled by Moderator]

Mac mini, macOS 14.5

Posted on Jul 26, 2024 7:39 AM

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Answer 1

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turingtest2

Level 10

278,297 points

Jul 26, 2024 8:15 AM in response to soranami

Make sure the time is set correctly on your computer. Disable any VPN. Reboot. Press and hold down option+cmd when launching Music to open it in its safe mode. Make sure your computer is authorized to your Apple ID, you are signed into your Apple ID, and that you have an active subscription to Apple Music or iTunes Match.

tt2

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Answer 2

turingtest2

Level 10

278,297 points

Jul 29, 2024 8:19 AM in response to soranami

You don't, but the error message suggests your library contains links to subscription content from one of the two services. Is this a mistake? Have you had a subscription that you've cancelled? Is this affecting tracks that you've ripped from CD, or obtained from other sources, or content purchased from the iTunes Store?

tt2

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Answer 3

soranami Author

Level 1

15 points

Jul 26, 2024 2:18 PM in response to turingtest2

Why do I need Apple Music subscription if the library is my music?

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Why are some songs greyed out or not available on Apple Music?

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