What to do when my MacBook is locked due to password error?

I know what my mac password is but it’s keep saying it’s not correct and now it’s locked! What should I do? Nothing works!


[Re-Titled by Moderator]

MacBook Air, macOS 14.2

Posted on Jul 28, 2024 9:51 PM

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Question marked as Top-ranking reply

Posted on Jul 28, 2024 10:08 PM

sogand65 Said:

"Password not working!: I know what my mac password is but it’s keep saying it’s not correct and now it’s locked! What should I do? Nothing works!"

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Troubleshooting a Locked Mac Account:


Reset this Using the Login Screen:

You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it. No Success? Go here: If you can't Reset your Mac Login Password - Apple Support

2 replies
Question marked as Top-ranking reply

Jul 28, 2024 10:08 PM in response to sogand65

sogand65 Said:

"Password not working!: I know what my mac password is but it’s keep saying it’s not correct and now it’s locked! What should I do? Nothing works!"

-------


Troubleshooting a Locked Mac Account:


Reset this Using the Login Screen:

You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it. No Success? Go here: If you can't Reset your Mac Login Password - Apple Support

Jul 29, 2024 2:03 AM in response to sogand65

sogand65 Said:

What to do when my MacBook is locked due to password error?: I know what my mac password is but it’s keep saying it’s not correct and now it’s locked! What should I do? Nothing works!

———-


Getting into Locked Mac:


A. Start with Contacting Apple Support:

If you try incorrectly too many times, then you may be locked out for good. so, stop fiddling with the reset, and give Apple a call.

  1. Go Here:  If you can't Reset your Mac Login Password - Apple Support
  2. As it Reads: If you still need help, please contact Apple Support.
  3. So, setup a Genius Bar Appointment at your local Apple Store. There, your account will be looked at, and you'll be assisted. Bring along a proof of purchase, if you don’t have AppleCare+.


What YOU can do:

If Apple Support is not an option to you…

A. Use a Recovery Key:

Did you ever create a Recovery Key prior to all of this? If so, you can use one to get in. Having gotten home for the day, my Mac was locked(for whatever reason), and having a Recovery Key, I was able to get right in. Of you never created one, then take this as a learning experience, knowing to always create a Recovery Key writing it in hardcopy, storing it in a private location that only YOU have access to and only YOU are knowledgeable of. In the long run, with a Recovery Key , you can play it safe and get in.


B. Use the Login Screen:

Either go through the login screen(my original my original reply). Go slow as you proceed.


C. Take this to an Apple Store:

Have no reluctancy to take this in for service.


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What to do when my MacBook is locked due to password error?

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