Taking screenshot on iPhone SE

Tried pushing side button and volume up at the same time, but nothing happens

iPhone SE, iOS 17

Posted on Jul 29, 2024 6:11 AM

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2 replies

Jul 29, 2024 6:15 AM in response to stepheneng

Please review this document: Take a screenshot on your iPhone - Apple Support


Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation.


However.....if things still do not work......


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

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Taking screenshot on iPhone SE

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