Charged for a show shared on Family Sharing

I have a subscription to Paramount + but when I signed into my iCloud account on my wife’s MacBook, I was charged for an episode of Castle that should have been covered by my account. How can I avoid this in future?

MacBook Air (M3, 2024)

Posted on Jul 30, 2024 1:53 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2024 4:12 AM

Apple Family Sharing is not available for many third party streaming services; same for Paramount+ through the Paramount+ app. (For some services, Family Sharing requires changing the subscription plan to a higher tier.)

As Mac doesn’t have an Paramount+ app, you would be using web access instead — but only if you subscribed with Paramount+ directly. Paramount+ app subscriptions can be billed through Apple (through your Apple ID), or can be billed through Paramount+ directly, depending on how you signed up.


Apple Family Sharing should be available for Apple TV app in-app Channels. Such would list as “[service X] tv channel” in your subscriptions overview. Access the in-app Channels through the listed activated/​added channels in the sidebar of the TV app on Mac. “Connected apps” do not apply to the Mac edition of the TV app; that only applies to iPhone, iPad, Apple TV box, where those separate apps are available.

Finding TV shows through Search may lead to the Store (buy) version instead.

I can’t check if Paramount+ offers their service as in-app channel in the UK at this time.


How can I avoid this in future?

When the app prompts you to pay for content, and you agree to that, then expect the resulting billing. Not sure why you expected a different outcome. In-app channels that are shared wouldn’t prompt you for a payment.

4 replies
Question marked as Top-ranking reply

Aug 14, 2024 4:12 AM in response to chat2ian

Apple Family Sharing is not available for many third party streaming services; same for Paramount+ through the Paramount+ app. (For some services, Family Sharing requires changing the subscription plan to a higher tier.)

As Mac doesn’t have an Paramount+ app, you would be using web access instead — but only if you subscribed with Paramount+ directly. Paramount+ app subscriptions can be billed through Apple (through your Apple ID), or can be billed through Paramount+ directly, depending on how you signed up.


Apple Family Sharing should be available for Apple TV app in-app Channels. Such would list as “[service X] tv channel” in your subscriptions overview. Access the in-app Channels through the listed activated/​added channels in the sidebar of the TV app on Mac. “Connected apps” do not apply to the Mac edition of the TV app; that only applies to iPhone, iPad, Apple TV box, where those separate apps are available.

Finding TV shows through Search may lead to the Store (buy) version instead.

I can’t check if Paramount+ offers their service as in-app channel in the UK at this time.


How can I avoid this in future?

When the app prompts you to pay for content, and you agree to that, then expect the resulting billing. Not sure why you expected a different outcome. In-app channels that are shared wouldn’t prompt you for a payment.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Charged for a show shared on Family Sharing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.