I’m being charged multiple times each month but only have four monthly subscriptions. They refuse to refund. What can I do?
[Re-Titled by Moderator]
iPhone 12 mini, iOS 17
You must be aware of what the charges are for, since they are listed on the same page where you requested the refund. What have you concluded from viewing those charges?
Are you the Organizer of a Family Plan that uses Purchase Sharing to allow family members to make purchases on your payment method?
Does anyone else know the Passcode to your iPhone? If so, change it here:
Set a passcode on iPhone - Apple Support
Do you share your Apple ID with anyone else?
What are the subscriptions for and are you sure they are monthly subscriptions. There are some subscriptions offered by apps in the App Store that have Weekly subscriptions.
View the subscription at Settings > [name on top] > Subscriptions to see when each subscription expires. You can tap each subscription to give you the option to cancel it.
Did you exhaustively go through all the steps in the section of the article entitled “If you find purchases that you don't recognize or unexpected charges“?
I do see what is listed on the page you noted but they are charging several more times each month than is listed. I do not have the family plan and no one else has my password. I have, as a matter of fact, changed my password just to be sure
I have checked everything I can think of and can’t find the number of charges. I guess I will have to remove my method of payment. I have done that once but just got a new debit card. Maybe a credit card would be better???
Sorry! I didn’t think to thank you for the excellent advice. I wish it had worked.
How can I stop being charged multiple times for monthly subscriptions from the App Store?
