so i need to update some apps on my iPhone and anytime i try doing that, this message pops up... "There is a billing problem with a previous purchase. tap continue and sign in to view billing information". i follow the message and put in my password and my card details. Then another message highlighted in red saying "This payment method has already been added to your account". but still not able to update my apps...i need help please.
iPhone 13, iOS 17
Kafuijnr Said:
"Billing Problems: [...]Then another message highlighted in red saying 'This payment method has already been added to your account'. but still not able to update my apps...i need help please."
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Troubleshooting Adding a Method of Payment:
A. Why a Method of Payment is Required:
You need at least one Method of Payment assigned to your account. This is because even free apps have their option for internal purchases. So, go here Add a payment method to your Apple ID - Apple Support
B. Verify the Options:
If already added, perhaps it is no longer an option in your location/region: Payment Methods that you can Use with your Apple ID - Apple Support
C. If Declined: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support
No Success?
B. For Financial Assistance, Contact Apple Store Support. You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Kafuijnr Said:
"Billing Problems: [...]Then another message highlighted in red saying 'This payment method has already been added to your account'. but still not able to update my apps...i need help please."
-------
Troubleshooting Adding a Method of Payment:
A. Why a Method of Payment is Required:
You need at least one Method of Payment assigned to your account. This is because even free apps have their option for internal purchases. So, go here Add a payment method to your Apple ID - Apple Support
B. Verify the Options:
If already added, perhaps it is no longer an option in your location/region: Payment Methods that you can Use with your Apple ID - Apple Support
C. If Declined: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support
No Success?
B. For Financial Assistance, Contact Apple Store Support. You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Billing Problems
