hard reset on mac mini 2023, Sonoma 14.1.2, apple M2 without apple id or password

I have tried several things with no success....

Mac mini, macOS 14.5

Posted on Jul 31, 2024 9:07 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 31, 2024 9:35 AM

Did you purchase this Mac mini new from Apple or from a third party...?


If you bought it new from Apple, then take it to your local Apple Store or AASP for assistance.

https://getsupport.apple.com/?locale=en_US


If you bought it from a third party and it was not properly prepared for resale.

Then you will need to contact the seller for the password to clear it or return it.

What to do before you sell, give away, trade in, or recycle your Mac - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 31, 2024 9:35 AM in response to bgod1977

Did you purchase this Mac mini new from Apple or from a third party...?


If you bought it new from Apple, then take it to your local Apple Store or AASP for assistance.

https://getsupport.apple.com/?locale=en_US


If you bought it from a third party and it was not properly prepared for resale.

Then you will need to contact the seller for the password to clear it or return it.

What to do before you sell, give away, trade in, or recycle your Mac - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

hard reset on mac mini 2023, Sonoma 14.1.2, apple M2 without apple id or password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.