My Apple Account is Disabled

How can I get my Apple account enabled?

MacBook Air 13″, macOS 14.5

Posted on Jul 31, 2024 9:09 AM

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Question marked as Top-ranking reply

Posted on Jul 31, 2024 9:10 AM

Hello ~ Click on below and review…


If your Apple ID is locked, not active, or disabled - Apple Support


~Katana-San~



4 replies

Jul 31, 2024 9:11 AM in response to jkerkulah1979

See the following from If your Apple ID is locked, not active, or disabled - Apple Support


If you see a message that says "Your Media & Purchases account has been disabled," you might be able to request reactivation by tapping Continue right from the alert.

You can also request reactivation.


Click Continue in the error message or click request reactivation in If your Apple ID is locked, not active, or disabled - Apple Support

Or click https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


This is primarily a user-to-user support forum; other Apple users like you.



Jul 31, 2024 9:33 AM in response to jkerkulah1979

Hello,


I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article If your Apple ID is locked, not active, or disabled - Apple Support has solutions for three frequently encountered reasons for an account to be disabled/locked/not-active:


● If a message says "your account has been disabled in the App Store and iTunes Store" or "You cannot login because your account has been locked", you might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link for this specific issue. Tap or click here and choose a self-help or contact method ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


● If your account has been disabled for “security reasons” the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. More detail in —> Activation Lockout Issues - Apple Community For additional assistance from Apple Security, read: Contact Apple for support and service - Apple Support


● If your account says “Account Locked”, or it is inactive, that is not the same as it being disabled. You might be able to request access to your account by tapping Request Access right from the alert. If that does not work, this link (versus one taking you to the general support page) is the most direct way to get to the people helping you with this —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626


or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support




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My Apple Account is Disabled

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