Philips wiz lightbulb not connecting to Apple Home

Hi

I have bought a Philips Smart LED Lightbulb https://www.usa.lighting.philips.com/consumer/p/smart-led-filament-bulb-amber-5w--eq40w--st19-e26/046677555566 and I was able to connect to it with the Philips WIZ app.

However, I cannot connect it to Apple Home, I always get an error message that pairing with the device did not work.

My HomeKit hub is an Apple TV 4K A1842, which supports Matter, and the light bulb is Matter-compatible as well.

What might be the problem?

Apple TV 4K, tvOS 17

Posted on Aug 1, 2024 1:34 AM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Philips wiz lightbulb not connecting to Apple Home

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.