How can I tell if my store-bought MacBook Air was returned?

i bought a macbook air in store. i would like to know if theres a chance it has been returned


[Re-Titled by Moderator]

MacBook Air 13″, macOS 14.5

Posted on Aug 1, 2024 1:46 PM

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Question marked as Top-ranking reply

Posted on Aug 2, 2024 6:32 AM

No, Apple will not sell returned devices as "New" in physical Apple Stores.


All returned devices are subjected to a refurbishment process and then placed on their online Refurbished store for sale and identified as refurbished, never as a new device.


The real question, is what has led you to think this?

Is there anything about the Mac that seems off that would lead you to think it may have been returned?


Or is this just a random though you had?

11 replies
Question marked as Top-ranking reply

Aug 2, 2024 6:32 AM in response to smidgeondutchrabbit

No, Apple will not sell returned devices as "New" in physical Apple Stores.


All returned devices are subjected to a refurbishment process and then placed on their online Refurbished store for sale and identified as refurbished, never as a new device.


The real question, is what has led you to think this?

Is there anything about the Mac that seems off that would lead you to think it may have been returned?


Or is this just a random though you had?

Aug 10, 2024 8:44 AM in response to smidgeondutchrabbit

smidgeondutchrabbit wrote:

i want to know if my device was once owned by someone else for less than 14 days and they returned it

If you bought it in the Apple Store (or the Apple Online Store) it was never owned by anyone else. Three people other than me have told you that in this thread. Three people (including me) have told you that in your other thread.


What is it that's concerning you that makes you doubt these answers?

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How can I tell if my store-bought MacBook Air was returned?

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