My MacBook Air is stuck with a file icon with a question mark (?)

I could not updated operating system on my 2019 MacBook. Air - it was stuck for over a week. So attempted to reset hard drive. I guess I’ve erased everything because now I’m stuck with a file icon with a ? I have tried command R and all the other suggestions. I need to know if this can be fixed or does this mean I’m screwed and need a new computer.


[Re-Titled by Moderator]

MacBook Air 13″, macOS 10.14

Posted on Aug 2, 2024 7:28 AM

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Posted on Aug 2, 2024 8:00 PM

Try using Command + Option + R to attempt to boot into Internet Recovery Mode instead.


If you still have issues, then you will need to try a DFU firmware Revive or possibly a Restore:

How to revive or restore Mac firmware - Apple Support



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My MacBook Air is stuck with a file icon with a question mark (?)

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