Cancelling a subscription to Komoot

There is no cancel subscription option on the app.

Posted on Aug 4, 2024 9:07 AM

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Question marked as Top-ranking reply

Posted on Aug 4, 2024 9:35 AM

There is an Apple article that explains how to cancel subscriptions. Click on the following link: If you want to cancel a subscription from Apple - Apple Support


If the option to cancel a subscription is missing, see the following excerpt from Apple Support article If you want to cancel a subscription from Apple - Apple Support


You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.


Also, a subscription that is already cancelled will typically have wording in fine print similar to "Expires on [date]" rather than "Renews on [date].”


2 replies
Question marked as Top-ranking reply

Aug 4, 2024 9:35 AM in response to WilsonDawg

There is an Apple article that explains how to cancel subscriptions. Click on the following link: If you want to cancel a subscription from Apple - Apple Support


If the option to cancel a subscription is missing, see the following excerpt from Apple Support article If you want to cancel a subscription from Apple - Apple Support


You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.


Also, a subscription that is already cancelled will typically have wording in fine print similar to "Expires on [date]" rather than "Renews on [date].”


Aug 4, 2024 9:41 AM in response to WilsonDawg

Komoot also offers subscriptions on their web site where they are not managed by Apple. If you cannot see the option to cancel using the links provided by FoxFifth, then the subscription was started with the company directly and will need to be cancelled by them as well. Komoot provides this information on how to cancel when a subscription was made directly with them.

https://support.komoot.com/hc/en-us/articles/360034004332-Managing-renewing-and-cancelling-komoot-Premium

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Cancelling a subscription to Komoot

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