Payment method can not be used on iTunes/app store
My Apple Pay won’t let me pay for anything on the store or iTunes but is in my wallet, I’ve tried removing it an updating phone but nothing works. It was fine a few weeks ago ?
iPhone 13, iOS 17
My Apple Pay won’t let me pay for anything on the store or iTunes but is in my wallet, I’ve tried removing it an updating phone but nothing works. It was fine a few weeks ago ?
iPhone 13, iOS 17
Hi Ejd01,
welcome to the Apple (user-to-user) Community!
Re: "Payment method can not be used on iTunes/app store"
What to do: If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support
or
If your payment method is declined in the App Store or iTunes Store - Apple Support_
____________________________
Re: "My Apple Pay won’t let me pay for anything on the store or iTunes but is in my wallet,
It was fine a few weeks ago ?"
Check the expiry date if a credit / debit card is used as a payment method,
or
See how to: Change or remove the payment cards that you use with Apple Pay - Apple Support
__________________________________________________________________
Else: See what payment methods Apple can accept in your country or region:
(Eg: In some countries Apple Pay requires two-factor authentication.)
Payment methods that you can use with your Apple ID - Apple Support
How to Add an Apple ID Payment method: Add a payment method to your Apple ID - Apple Support
How to delete an Apple ID payment method: Remove a payment method from your Apple ID - Apple Support
(NB: if you only have one payment method, and have active subscriptions etc., you may need to add a new card first, to allow you to delete the old card.)
How to change an Apple ID payment method:
See: If you need to change or update your Apple ID payment method - Apple Support
You may need to allow 24 hours for updates to come into effect.
_____________________________________
If more help / support / contact / is needed:
Apple ID support / help website: Apple ID - Official Apple Support
Subscriptions and Billing Website: Subscriptions and Billing - Official Apple Support
All the best :-)
Hi Ejd01,
welcome to the Apple (user-to-user) Community!
Re: "Payment method can not be used on iTunes/app store"
What to do: If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support
or
If your payment method is declined in the App Store or iTunes Store - Apple Support_
____________________________
Re: "My Apple Pay won’t let me pay for anything on the store or iTunes but is in my wallet,
It was fine a few weeks ago ?"
Check the expiry date if a credit / debit card is used as a payment method,
or
See how to: Change or remove the payment cards that you use with Apple Pay - Apple Support
__________________________________________________________________
Else: See what payment methods Apple can accept in your country or region:
(Eg: In some countries Apple Pay requires two-factor authentication.)
Payment methods that you can use with your Apple ID - Apple Support
How to Add an Apple ID Payment method: Add a payment method to your Apple ID - Apple Support
How to delete an Apple ID payment method: Remove a payment method from your Apple ID - Apple Support
(NB: if you only have one payment method, and have active subscriptions etc., you may need to add a new card first, to allow you to delete the old card.)
How to change an Apple ID payment method:
See: If you need to change or update your Apple ID payment method - Apple Support
You may need to allow 24 hours for updates to come into effect.
_____________________________________
If more help / support / contact / is needed:
Apple ID support / help website: Apple ID - Official Apple Support
Subscriptions and Billing Website: Subscriptions and Billing - Official Apple Support
All the best :-)
Payment method can not be used on iTunes/app store