Payment method can not be used on iTunes/app store

My Apple Pay won’t let me pay for anything on the store or iTunes but is in my wallet, I’ve tried removing it an updating phone but nothing works. It was fine a few weeks ago ?

iPhone 13, iOS 17

Posted on Aug 4, 2024 6:05 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 5, 2024 11:32 PM

Hi Ejd01,

welcome to the Apple (user-to-user) Community!


Re: "Payment method can not be used on iTunes/app store"


What to do: If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

or

If your payment method is declined in the App Store or iTunes Store - Apple Support_

____________________________

Re: "My Apple Pay won’t let me pay for anything on the store or iTunes but is in my wallet,

It was fine a few weeks ago ?"


Check the expiry date if a credit / debit card is used as a payment method,

or

See how to: Change or remove the payment cards that you use with Apple Pay - Apple Support

__________________________________________________________________

Else: See what payment methods Apple can accept in your country or region:

(Eg: In some countries Apple Pay requires two-factor authentication.)

Payment methods that you can use with your Apple ID - Apple Support


How to Add an Apple ID Payment method: Add a payment method to your Apple ID - Apple Support


How to delete an Apple ID payment method: Remove a payment method from your Apple ID - Apple Support

(NB: if you only have one payment method, and have active subscriptions etc., you may need to add a new card first, to allow you to delete the old card.)


How to change an Apple ID payment method:

See: If you need to change or update your Apple ID payment method - Apple Support


You may need to allow 24 hours for updates to come into effect.

_____________________________________

If more help / support / contact / is needed:

Apple ID support / help website: Apple ID - Official Apple Support

Subscriptions and Billing Website: Subscriptions and Billing - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Aug 5, 2024 11:32 PM in response to Ejd01

Hi Ejd01,

welcome to the Apple (user-to-user) Community!


Re: "Payment method can not be used on iTunes/app store"


What to do: If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

or

If your payment method is declined in the App Store or iTunes Store - Apple Support_

____________________________

Re: "My Apple Pay won’t let me pay for anything on the store or iTunes but is in my wallet,

It was fine a few weeks ago ?"


Check the expiry date if a credit / debit card is used as a payment method,

or

See how to: Change or remove the payment cards that you use with Apple Pay - Apple Support

__________________________________________________________________

Else: See what payment methods Apple can accept in your country or region:

(Eg: In some countries Apple Pay requires two-factor authentication.)

Payment methods that you can use with your Apple ID - Apple Support


How to Add an Apple ID Payment method: Add a payment method to your Apple ID - Apple Support


How to delete an Apple ID payment method: Remove a payment method from your Apple ID - Apple Support

(NB: if you only have one payment method, and have active subscriptions etc., you may need to add a new card first, to allow you to delete the old card.)


How to change an Apple ID payment method:

See: If you need to change or update your Apple ID payment method - Apple Support


You may need to allow 24 hours for updates to come into effect.

_____________________________________

If more help / support / contact / is needed:

Apple ID support / help website: Apple ID - Official Apple Support

Subscriptions and Billing Website: Subscriptions and Billing - Official Apple Support


All the best :-)

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Payment method can not be used on iTunes/app store

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