I am unable to create Apple ID account

keep getting the message cannot create at this time - device restarted - have tried on several devices, several options on Internet - 2 different providers - different browsers - still same error message


[Re-Titled by Moderator]

iPad Pro, iPadOS 16

Posted on Aug 5, 2024 9:30 AM

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Question marked as Top-ranking reply

Posted on Aug 5, 2024 10:30 AM

If it’s not a problem with your connection to Apple then it may be a problem with your data entry. “At this time" is unfortunately a somewhat vague Apple catch-all error message. It could mean that you cannot connect to the Apple service you need to use, or it could mean there is something invalid or missing in your information entry and once you correct that, _then_ it is the right time. ;-)


- Check if the problem actually is at Apple’s end of things and if there’s an issue with Apple's servers: Apple - Support - System Status

- Completely disable any VPN you are using.


If those do not resolve the issue, check what you are doing is valid (such as when creating an account all your information is consistent for the country in which you are creating the account) and has ALL the information required (scroll down to see if there’s more off the bottom of a page). Confer with Apple's documentation about the action you are trying to do.


If you still have problems, contact official Apple Support:


For help with Apple ID issues, click here ➞ https://getsupport.apple.com/?caller=cups&PGF=PGF63005


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support



1 reply
Question marked as Top-ranking reply

Aug 5, 2024 10:30 AM in response to DeclanEUFS

If it’s not a problem with your connection to Apple then it may be a problem with your data entry. “At this time" is unfortunately a somewhat vague Apple catch-all error message. It could mean that you cannot connect to the Apple service you need to use, or it could mean there is something invalid or missing in your information entry and once you correct that, _then_ it is the right time. ;-)


- Check if the problem actually is at Apple’s end of things and if there’s an issue with Apple's servers: Apple - Support - System Status

- Completely disable any VPN you are using.


If those do not resolve the issue, check what you are doing is valid (such as when creating an account all your information is consistent for the country in which you are creating the account) and has ALL the information required (scroll down to see if there’s more off the bottom of a page). Confer with Apple's documentation about the action you are trying to do.


If you still have problems, contact official Apple Support:


For help with Apple ID issues, click here ➞ https://getsupport.apple.com/?caller=cups&PGF=PGF63005


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support



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I am unable to create Apple ID account

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