My rings are not updating on my apple watch

My rings are not moving at all I walk approx 10km a day but my watch don't mark anything.

I tried to factory reset the watch and all stuff I found on the internet but still no Success.

Apple Watch SE, watchOS 10

Posted on Aug 6, 2024 1:11 AM

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Question marked as Top-ranking reply

Posted on Aug 6, 2024 5:02 AM

If setting the watch up as a new device did not bring the function of the sensors back, this issue seems to be hardware related.

The watch needs to be diagnosed by Apple, which can be done online if you call the official Apple Support, or by visiting an Authorised Apple Service Provider or Apple Store next to your place.

Apple - Find Locations

Phone numbers Apple Support

Apple Watch Service and Repair - Apple Support

7 replies
Question marked as Top-ranking reply

Aug 6, 2024 5:02 AM in response to Drattanai

If setting the watch up as a new device did not bring the function of the sensors back, this issue seems to be hardware related.

The watch needs to be diagnosed by Apple, which can be done online if you call the official Apple Support, or by visiting an Authorised Apple Service Provider or Apple Store next to your place.

Apple - Find Locations

Phone numbers Apple Support

Apple Watch Service and Repair - Apple Support

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My rings are not updating on my apple watch

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