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i can’t make any in-game purchases even though i have enough money on my apple id balance, but i actually can buy games from apple store
iPhone 14 Pro Max, iOS 17
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
i can’t make any in-game purchases even though i have enough money on my apple id balance, but i actually can buy games from apple store
iPhone 14 Pro Max, iOS 17
The people on these boards are mostly other customers and won't know why you're getting that message. Click here and ask Apple Support for assistance.
(254560)
contacted support the other day, they couldn’t solve my issue
Your purchase could not be completed