Problem with add card on wallet

If I open wallet app and try for add there is a message displayed on screen how to add card and ticket on wallet. I press continue the safari open the link and description about how the process. There is no 3 dots on top.

iPhone 13 Pro Max, iOS 17

Posted on Aug 6, 2024 6:03 PM

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2 replies

Aug 7, 2024 5:29 AM in response to SreekumarKoyakkat

There are several possible reasons you might be experiencing issues. So let’s start with a few basic steps. I’ve added links to support articles that may offer solutions to issues you might encounter. 


Are you in a country or region that supports Apple Pay?


Countries and regions that support Apple Pay - Apple Support



Does your financial institution support Apple Pay?


Apple Pay participating banks in Asia/Pacific, Africa, Europe Latin America, Middle East and United States - Apple Support



Confirm your region is set correctly.


Change the language and region on iPhone - Apple Support


Change your Apple ID country or region


Aug 7, 2024 12:51 AM in response to SreekumarKoyakkat

The issue with adding a card in the iPhone Wallet app is related to card compatibility, iOS version, or configuration settings. To resolve the problem, ensure your card is compatible with Apple Wallet, update your iOS, check your region, add the card manually, check for Wallet configuration, restart your iPhone, and contact Apple Support or your card issuer for further assistance. Ensure your iPhone is running the latest version of iOS and that your card is not affected by the issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Problem with add card on wallet

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