Apple Watch not syncing activity to fitness app

I am hitting my exercise, move and stand goals daily on the activity app on my watch but for some reason it is not being synced and stored on the fitness app on my phone so therefore I can't go back and see previous stats and progress

Apple Watch Series 3, watchOS 8

Posted on Aug 7, 2024 1:26 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2024 3:03 AM

If you have owned an Apple Watch in the past, and you did not set up the new Apple Watch as a new Apple Watch during setup, your old Apple Watch backup will be used to set up the new watch.

Since the Apple Watch backup is part of the iPhone backup, you will have to set up your watch as a new device, to separate the data.

Try to erase the watch and pair it again, this time setting it up without using the latest backup.

Make sure that in the settings for Privacy, Fitness Tracking is enabled:

...

...

copied from: Manage Health data on your iPhone, iPad, or Apple Watch - Apple Support



Then start a workout to see, if the data is being synced to the Health App/Fitness App on your iPhone.

Similar questions

6 replies
Question marked as Top-ranking reply

Aug 7, 2024 3:03 AM in response to JAC398

If you have owned an Apple Watch in the past, and you did not set up the new Apple Watch as a new Apple Watch during setup, your old Apple Watch backup will be used to set up the new watch.

Since the Apple Watch backup is part of the iPhone backup, you will have to set up your watch as a new device, to separate the data.

Try to erase the watch and pair it again, this time setting it up without using the latest backup.

Make sure that in the settings for Privacy, Fitness Tracking is enabled:

...

...

copied from: Manage Health data on your iPhone, iPad, or Apple Watch - Apple Support



Then start a workout to see, if the data is being synced to the Health App/Fitness App on your iPhone.

Aug 7, 2024 1:48 AM in response to Ingo2711

Thank you for the reply. I have tried the force restart on both and nothing.


If I go into Health>Browse>Activity the last thing tracked is from the 19th of May? I am unsure of what has happened. If I go on the Health>Browse>Activity , my steps and distance for today are tracked but no Move, Stand and Exercise.


I would appreciate any further help please

Aug 7, 2024 2:34 AM in response to Ingo2711

This watch (although only being a series 3) is fairly new to me. I got it in June. Has been setup with my current Apple ID which I have had for years. It hasn't tracked anything the whole time I have had it.


I am looking through the summary on the fitness app and there is almost 2 years worth of activities tracked that couldn't have possibly been me as I didn't have an apple watch as that point.


I did however have a watch in the past that I sold but I am sure I reset this. Is there any possibility that it could be pulling data from that watch still?


I appreciate your help a lot @Ingo2711

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch not syncing activity to fitness app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.