The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

kflanagan Author

Level 1

0 points

New iPhone 15 pro will freeze and jump when on safari reading an article

New iPhone 15 pro freezing and will bounce when reading a page in safari

iPhone 15 Pro Max, iOS 17

Posted on Aug 7, 2024 5:52 AM

Top-ranking reply

leroydouglas

Level 10

208,430 points

Posted on Aug 7, 2024 10:11 AM

kflanagan wrote:

New iPhone 15 pro freezing and will bounce when reading a page in safari

Have you shutdown & restarted the iPhone ie power off/on...then proceed

Restart your iPhone - Apple Support

Reset or a Force Restart,

Force restart iPhone - Apple Support

Restore from backup, restore as new device.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Verify your software—the current stable release, including bug fixes iOS 17.6

Update your iPhone or iPad - Apple Support

View in context

New iPhone 15 pro will freeze and jump when on safari reading an article

Similar questions