Brother Laser Printer Jobs disappear from queue when printing from Pages
I am writing this as much as a plea for help as a notification to other users. Recently my Brother Printer Model MFC9330CDW stopped printing from Pages on my 2019 Macbook Pro. It's happened before and usually a restart and a reset up with wifi solves the problem. Didn't work this time so I contacted Brother and here's what they said:
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My name is Gabriel. I am following up with you based on a recent interaction you had with our Customer Service team.
I can see you are having some difficulties with your MFC9330CDW on a computer running on macOS Sonoma 14.5.
Unfortunately, we don't have plans to release official drivers or software for your model on macOS 14. I apologize for any inconvenience this may have caused.
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They provided a link to install printer drivers for macOS 10.15 but that link goes to a page with a 401 error - so, Am I out of luck?
How does a company just stop supporting an entire operating system? They still sell these printers BTW. If I have to buy a new one, I know what brand it won't be. 😕
Any suggestions for a fix or work around are welcome!
Thanks!
MacBook Pro 16″, macOS 14.5