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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I need help to update my software to macOS 12
[Re-Titled by Moderator]
MacBook Pro 13″, macOS 11.7
Then is should be compatible with macOS Monterey.
To update, just follow the steps in these support articles:
Which exact model is your MacBook Pro?
imee96 Said:
"How do I update my MacBook Pro to macOS Monterey?: I need help to update my software to macOS 12"
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For reference....
Updating the macOS:
Determining which Update(s) will Install:
I. Verify Compatibility:
A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support
B. How to Verify:
I. Reveal your Model:
What is the Model of your Mac? To find out...
then...
II. Compare the Results:
See if the Model you found is shown here:
III. If Compatible:
Back Up your Mac First: Be certain you Create a Time Machine Backup of your Mac, so that way you can have something to restore your Mac from, should anything go wrong with the reconfiguration.
Is this a Mac Pro (Late 2013) desktop (“black trash can”), or a MacBook Pro (Late 2013) notebook? You have mentioned both types of Macs.
if it is the notebook, you can only update it as far as Big Sur. No update to Monterey is, or will be, available.
At what step did it fail? Are you seeing any error messages? The more you can provide us on what you have tried, and the subsequent results, the better we can assist you with this.
Alternately, you can contact Apple Support directly for assistance. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.
Mac Pro (Late 2013)
Unable to update to macOS Monterey 12. I need support.
I tried it but still I can't update my software
How do I update my MacBook Pro to macOS Monterey?
