Backup Version 3.2

Question

Level 1

6 points

Backup Version 3.2

Hello,

Wanted to upgrade my current Backup 3 to Backup 3.2. Did so after reading the requirements which said the new upgrade works with mac os x 104.11. However, once I did upgrade, noticed in the instruction guide that it said works only with 10.5 or later. So, I removed the download disk mount, etc to the trash.

My questions is: why does the apple support say the new upgrade works with 10.4 yet after downloading says 10.5 with no mention of 10.4?

If I can use it, should I trash the new upgrade and redo again?

Any help most appreciative.
June

P.S. Is it ok to completely remove all old files from Backup and do a brand new backup?

iMac, Mac OS X (10.4.11)

Posted on Aug 25, 2010 8:11 PM

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Answer 1

BDAqua

Level 10

239,435 points

Aug 25, 2010 9:25 PM in response to Junieart

Let me ask for help on this since I dont have it or MobileMe myself, hang on.

http://support.apple.com/kb/HT3991

Says...

System Requirements

• Mac OS X 10.4.11
• Mac OS X 10.5.8
• Mac OS X 10.6 or later.
• MobileMe Account

The Read Before You Install Backup 3.2 in the Download of...

http://support.apple.com/kb/DL1025

Says...

System Requirements
To use Backup 3.2, you need:

• Mac OS X version 10.5.8 or Mac OS X version 10.6.2 or later
• A PowerPC G4, PowerPC G5, or Intel Core processor

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Answer 2

Junieart Author

Level 1

6 points

Aug 26, 2010 8:01 AM in response to Junieart

Hello,

So, which is it?

System Requirements for Backup 3.2 won't work for Mac OS X 10.4.11?

I did more research, articles online about this version are contradictory. Some say works for 10.4, while others say not.

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Answer 3

Pondini

Level 8

38,863 points

Aug 26, 2010 10:30 AM in response to Junieart

Hi,

Yes, Backup 3.2 does work on 10.4.11. Apple has been notified of the discrepancy in the documentation, but they haven't corrected it yet.

Some users (on 10.4.11 and above) have reported they had to delete one or more Plans and backups done via 3.1.2, but most did not.

If you want to do that, it won't hurt anything.

It gets very little activity, but there is a Backup forum, hiding in the MobileMe section, at: http://discussions.apple.com/forum.jspa?forumID=956

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Answer 4

BDAqua

Level 10

239,435 points

Aug 26, 2010 10:51 AM in response to Pondini

Thanks Pondini ! 🙂

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Answer 5

Junieart Author

Level 1

6 points

Aug 27, 2010 8:28 AM in response to Pondini

Hello,

Thank you so much Pondini! Now I can feel confident about upgrading.

Have a great day.
June

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Answer 6

Pondini

Level 8

38,863 points

Aug 27, 2010 8:35 AM in response to Junieart

Great! Sorry for the confusion in the docs; Apple has about a zillion of them, and now and then something like this seems to slip through.

You'll probably like the new version much better, especially the "recycling" feature.

It's covered in the Help, but here's a separate article: http://support.apple.com/kb/HT3991

And if you have a problem: http://support.apple.com/kb/TS1716

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