Why there are unauthorised charges on my Apple account ?
I haven’t subscribed for anything and Apple is taking money from my account without my notice why ?
[Edited by Moderator]
iPhone XS
I haven’t subscribed for anything and Apple is taking money from my account without my notice why ?
[Edited by Moderator]
iPhone XS
Did you sign up for a free trial and forget to cancel it?
You authorized any purchase by double clicking the side button followed by verification with FaceID or Passcode. If you gave someone else your Passcode, then you authorized them to use your device and that includes purchases. Have you checked your subscriptions that are managed by Apple?
If you want to cancel a subscription from Apple - Apple Support
You can also view your Purchase History here:
View your purchase history for the App Store and other Apple media services - Apple Support
What were you able to determine?
Did you sign up for a free trial and forget to cancel it?
You authorized any purchase by double clicking the side button followed by verification with FaceID or Passcode. If you gave someone else your Passcode, then you authorized them to use your device and that includes purchases. Have you checked your subscriptions that are managed by Apple?
If you want to cancel a subscription from Apple - Apple Support
You can also view your Purchase History here:
View your purchase history for the App Store and other Apple media services - Apple Support
What were you able to determine?
Verify your currently active subscriptions:
See your subscriptions overview - Apple
You should cancel any subscriptions that you do not wish to continue.
Else see what you are billed for in your purchase history.
If you see 'apple.com/bill' on your billing statement - Apple Support
View your purchase history for the App Store and other Apple media services - Apple Support
For Family Sharing groups with Purchase Sharing active, the organizer will get billed for the purchases of the group members. The purchase history for the organizer has a toggle for that.
For purchases made in error (unintentional or accidental), you may request a refund, if it is not from too far back in time. Request a refund for apps or content that you bought from Apple - Apple Support. This requires selecting from listed purchases for that Apple ID.
If you got a message about a charge (different from your financial statement):
Identify legitimate emails from the App Store or iTunes Store - Apple Support
If not listed for your Apple ID, then you might need to check for fraudulent charges.
- If someone else has access to your payment method, then they might use that for themselves.
- Some scammers may try billing you while posing as Apple. E.g. fake support.
In such cases, you will have to contact your bank or card issuer about blocking and trying to undo or reverse charges. That is outside the scope of what Apple can do for this.
I reached out to apple today. And I am getting refunded the entire amount that I was charged. I haven't used apple for over a year. I do not have apple phone or anything else from apple. I have only had apple t. V a couple of times On my roku. My?
Card was compromised. Somebody got a hold of my number and charged $199 To my card and apple is refunding me.
Why there are unauthorised charges on my Apple account ?