Why do I still get charged for a cancelled subscription?

Videoleap Charge

I keep getting a monthly charge of $8.60 for a subscription I cancelled (long ago). Please stop billing me.


[Re-Titled by Moderator]

MacBook Pro 13″, macOS 13.6

Posted on Aug 9, 2024 2:09 PM

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Question marked as Top-ranking reply

Posted on Aug 9, 2024 2:14 PM

Are you seeing the subscription using this link. Then the subscription is managed by Apple and needs to be cancelled here:

If you want to cancel a subscription from Apple - Apple Support


If not, then you made a subscription with the company directly and Apple is not managing it, so you will then need to cancel it with them on their website. It is not Apple that is billing you, VideoLeap would be billing your card directly in this case.

https://www.videoleapapp.com



1 reply
Question marked as Top-ranking reply

Aug 9, 2024 2:14 PM in response to rosalinda189

Are you seeing the subscription using this link. Then the subscription is managed by Apple and needs to be cancelled here:

If you want to cancel a subscription from Apple - Apple Support


If not, then you made a subscription with the company directly and Apple is not managing it, so you will then need to cancel it with them on their website. It is not Apple that is billing you, VideoLeap would be billing your card directly in this case.

https://www.videoleapapp.com



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Why do I still get charged for a cancelled subscription?

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