Unauthorised charges on my Apple ID account

hello, yesterday money in the amount of 17.99 euros was taken from my account due to an alleged subscription, when I went to the settings I saw that I had not subscribed to any application that is charged



[Re-Titled by Moderator]

iPhone 11, iOS 17

Posted on Aug 9, 2024 6:39 PM

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Question marked as Top-ranking reply

Posted on Aug 10, 2024 3:56 AM

If you did not subscribe and you are not in a Family Sharing Group, then you need to report the fraudulent charges to the bank that issued the credit or debit card used for the transaction. The bank approved the fraudulent transaction. Merchants cannot approve or decline adding transaction.


You can reached the banks support team by calling the phone number printed on the back of the card used. You’ll also need to report the card as compromised and request new account numbers.

1 reply
Question marked as Top-ranking reply

Aug 10, 2024 3:56 AM in response to jovana72

If you did not subscribe and you are not in a Family Sharing Group, then you need to report the fraudulent charges to the bank that issued the credit or debit card used for the transaction. The bank approved the fraudulent transaction. Merchants cannot approve or decline adding transaction.


You can reached the banks support team by calling the phone number printed on the back of the card used. You’ll also need to report the card as compromised and request new account numbers.

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Unauthorised charges on my Apple ID account

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