Support said that my battery was degraded to 81% in my Ipad Air 2 and that when it gets to 80% to take it to the repair center to have it fixed. I go to Settings -> Battery, but I don't see anywhere that it says battery health, or anything that says 81%. Am I looking in the wrong place?
[Re-Titled by Moderator]
iPad Air 2, iPadOS 15
You have to use a third-party solution. There are several on the iPad App Store. Search the store for 'battery health."
However, I cannot recommend battery service on any iPad Air 2 as they can run no higher than iPadOS 15, and version 18 will be out soon. A number of apps are now requiring iPadOS 16, so you'd be spending money on a device already on the brink of "unsupported"
If the battery is otherwise healthy, it will continue to serve at under 80% health. Real world example: We have an iPad 2 bought in 2012 that is still in daily use for old game with the original battery. Its health is about 70% and cycles are nearly 1300. Yes, runtime per charge is down from new, yet acceptable for the tasks it does.
—If your battery is showing tolerable runtimes before needing recharging, I would continue using this iPad until it no longer supports your needs.
—On the other hand, if the battery is to the point where you cannot use the iPad at all, like the charge falling from 100% to nothing in minutes, that battery has failed. I recommend consider a new iPad that will be relevant for five of more years. Apple will charge US$119 for a battery servie in that model, money better saved for a new iPad.
You have to use a third-party solution. There are several on the iPad App Store. Search the store for 'battery health."
However, I cannot recommend battery service on any iPad Air 2 as they can run no higher than iPadOS 15, and version 18 will be out soon. A number of apps are now requiring iPadOS 16, so you'd be spending money on a device already on the brink of "unsupported"
If the battery is otherwise healthy, it will continue to serve at under 80% health. Real world example: We have an iPad 2 bought in 2012 that is still in daily use for old game with the original battery. Its health is about 70% and cycles are nearly 1300. Yes, runtime per charge is down from new, yet acceptable for the tasks it does.
—If your battery is showing tolerable runtimes before needing recharging, I would continue using this iPad until it no longer supports your needs.
—On the other hand, if the battery is to the point where you cannot use the iPad at all, like the charge falling from 100% to nothing in minutes, that battery has failed. I recommend consider a new iPad that will be relevant for five of more years. Apple will charge US$119 for a battery servie in that model, money better saved for a new iPad.
hi!
unfortunately, there is no way to check battery health on iPads released before 2024.
the only iPads that support battery health metrics are:
Until recently the Battery Health feature has been limited to iPhone. The 2024 models of iPad Pro M4 and iPad Air M2 are currently the only iPad models that have direct access to Battery Health information.
An iPad battery is rated to maintain at least 80% of its initial capacity after 1000 full charge/discharge cycles - whereas an iPhone is rated to have 80% of initial capacity after 500 full cycles.
There are software packages available that can access battery cycle count - and estimate Battery Health. Popular choices for Mac are Coconut Battery and iMazing - whereas iMazing is available for Windows PC.
https://www.coconut-flavour.com/coconutbattery/
If you are experiencing difficulties with your iPad battery holding charge, you might be best advised to have your iPad tested.
If you directly contact Apple Support - and explain your problem - you can request a remote battery diagnostic. The tests will confirm the status of your battery - and other elements of your iPad’s health.
Alternatively, a visit to the Genius Bar at your local Apple Store would provide opportunity for your iPad to be similarly tested by the Apple technicians - after which you can explore your available options.
You can contact Apple Support using the Contact Support link at top-right of this page. You can also initiate a support case using the excellent Apple Support App; if not already installed on your iPad, the App can be downloaded from the App Store:
The battery health percentage feature is special to iPhones, the iPads have never had this feature most likely because their batteries are much larger and have higher capacity versus the iPhone.
Settings - Battery - Battery Health however you have a pretty old iPad, so it may not have the ability to check. Considering the age of your iPad you may want to consider replacing the thing with something more up-to-date that can run more current versions of iPad IOS!
If you want to do that you can migrate from the old iPad to a new one easily by following the steps in Use Quick Start to transfer data to a new iPhone or iPad - Apple Support . Then if you want to recycle your old iPad follow the steps in Sell, give away, or trade in your iPad - Apple Support and to find out how to recycle it with Apple click Apple Recycling Programs.
Considering the age of your iPad I think this may be a wise thing to do.
Thank You for the information. So it not my battery why my ipad is acting up? I'm not sure what the rules are for posting another question in the original post, so forgive if I'm doing it wrong. But my ipad keeps freezing, to where I can't scroll. It has been throwing me from safari back to the lock screen, and everything in the webpage that I open more than not is highlighted, or at least the address bar. A couple of months ago, I clicked on a felonious link in an email, as soon as I realized my mistake, I clicked to close. It scared me, so I didn't do anything right that minute. But then I changed my Apple Id on both my ipad and iphone. Could that be causing problems? If so, what should I do?
Sorry to misinform the OP, I looked at my iPhone's settings and assumed the iPad was the same. My bad, well you know what the saying about assuming something!
How do I check the battery health of my iPad Air 2?
