Trade in receipt at the apple offline store

I trade in my old iphone with the new one at apple store in One World Trade Center in New York City, the seller said the receipt will be sent through email but it’s been 10 days and I haven’t received in my email. And I don’t have my order numbers, so how can I track the receipt? I need the receipt to declare in my country.

iPhone 13, iOS 17

Posted on Aug 10, 2024 7:01 AM

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Question marked as Top-ranking reply

Posted on Aug 10, 2024 7:04 AM

You'll need to contact the store directly for help with your receipt. This is a user to user only forum and we can't help you at all with this.


Here is how you can find the store to contact them --> Apple Store - Find a Store - Apple


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Trade in receipt at the apple offline store

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